Kenya Airways 2011-Sales and Ticketing Agent:

Kenya Airways , The Pride of Africa is looking for ambitious high fliers with exceptional qualities to fill the under listed positions.

Job Title: Sales and Ticketing Agent

ROLE PURPOSE STATEMENT
To provide excellent services to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty.

JOB RESPONSIBILITIES

• To do reservations & ticketing for all KQ clients to generate sales
• Fare quotes to all KQ clients to provide the best applicable fares and generate sales
• To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
• Printing and reconciling of sales returns to accounts for daily sales
• To promote all KQ products to create awareness and generate sales
• To promote direct telephone sales so as to reduce distribution costs and generate sales

COMPETENCIES
• Team Player Customer focused
• Good communication skills

KNOWLEDGE, SKILLS & EXPERIENCE
• University graduate
• IATA/UFTAA Diploma/basic airline fares and ticketing

METHOD OF APPLICATION

Interested candidates are required to submit applications and curriculum vitae latest by 31st March 2011
The Country Manager
Kenya Airways
P.O. Box 50147
Ikoyi – Lagos